How AI Helps Gambling Operators to Detect Bot Accounts

Bot accounts have become a thorn in the flesh for casino operators and players alike. They water down the credibility of casinos and lead to losses for both players and operators. Thankfully, top-tier casino operators of licensed platforms like https://vulkanvegas.com/ca/category/live-casino are taking the bull by the horns and are fighting these bot accounts with advanced technologies.

Of all the tactics used to combat the bot accounts infestation, artificial intelligence (AI) is one of the most popular and most effective solutions. In today’s post, we’ll dive into how AI assists casinos in detecting and getting rid of fake accounts to improve player experience and win back their credibility.

What Are Bot Accounts and How Do They Work?

A bot account is a fake account or an account run by computerized programs coded to produce better results than human intelligence would in the same situation. In gambling, bots are mainly used in the following ways:

Expediting

This is where bot accounts use speed to violate implicit or explicit guidelines about the site’s regular use to achieve unfair individual gain. When a human is playing, they will likely get tired and take a break or get nervous and make a mistake. This is, however, not the case with bots, as they run without taking breaks and keep running even after they win. Such bots are usually used in live games to offer the user an unfair advantage against honest players.

Account Take Over

Here, the bots take over user accounts by illegally accessing them to perform financial and identity fraud. When bots access user accounts, they steal players’ resources and use them for their benefit. Bots also use phishing to obtain login credentials and use the credentials to steal payment information which they then use to make unauthorized transactions from linked credit cards.

Distributed Denial Of Service (DDoS) Attacks

Bots use DDoS attacks to trigger delays and cause sites to crash. When there are delays in a platform where finances are involved, most people usually withdraw their funds. The players cash out because they take the delays as signs that the site is unreliable and may steal from them while pretending to fix the issues. While such conniving activity isn’t always guaranteed, you’d be surprised how often it happens, especially when dealing with unregulated gaming platforms.

DDoS attacks are also used to disrupt competitor sites or, in the case of online casinos, opposing in-game players. Delays make people lose games they would have otherwise won, which breaks the rule of honest, fair play. In addition, such attacks mean that members will lose trust in the reliability of a gaming platform, especially if the delays cause them to lose money on games that require speed.

How AI Detects Bot Accounts

Now that you understand how dishonest players use bots, here’s how AI helps operators fend off bot activity:

• AI compares every request made to the website with a massive in-memory pattern database. That way, AI can detect bot accounts as it can differentiate bot activity from genuine player activities.
• Some games like blackjack require speed to win, and there is only so far a person’s gameplay speed can go. AI can detect bot accounts in that a person cannot have the speed to win a certain number of times in a specific amount of time. Some successive winning streaks are impossible, and if AI detects them, the suspected accounts are closed, and the money they have won is recovered.
• AI analyses data and detects potential fraudster behavior by looking at player algorithms used in betting and the speed that was used in the betting activity. That way, the AI can then decide whether an account is genuine or fake.
• AI collects relevant data, which is used to look into site-wide and simultaneous gamer behavior and root out unfair gamers who are using fake accounts to win unfairly.

Through such techniques, AI proves exceptionally useful as it levels out the playing field. As a result, all players can participate in their favorite games without some having an added advantage over others.

Casino Operators Also Use Bot Accounts

Interestingly, when properly executed by operators, bot accounts are also advantageous to gambling operators. For instance, many gambling operators today use bot accounts to provide real-time customer service and reply to messages instantly so that players don’t have to wait for ages to get assistance.

On a darker note, unregulated and unlicensed online casinos have been known to misuse bots. These fraudulent platforms use the bot accounts to play against the players and make them lose all their money. Such bots meticulously learn player patterns and use this information as a weapon to calculate their next move and beat them. Players are advised to only play in licensed and regulated online casinos to avoid such unfair encounters.