NHS 111 Digital Symptom Checker ‘Fails To Spot Severe Covid Cases’

The NHS’s 111 online symptom checker for coronavirus isn’t “up to the task”, according to a new study, which warns some people with severe Covid symptoms may have been incorrectly told to stay home, rather than seek medical help.

The digital triaging tool, which asks users questions about their symptoms as well as details such as their gender and age, advises on the most appropriate course of action from a set of pre-determined responses.

It’s one of several online ‘symptom checkers’ for Covid-19 that has been rolled out across the globe.

But as yet, there’s hardly any evidence for the effectiveness of these checkers for prioritising – or triaging – patients for treatment during a pandemic, say researchers.

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