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Virtual Therapy Hasn’t Worked For Everyone During The Pandemic

Privacy problems, tech issues and fears of being overheard by family or housemates have been just some of the hurdles people with mental health issues have faced when attending therapy remotely during the pandemic.

After the March 2020 lockdown was announced, many saw their face-to-face therapy appointments swiftly moved online or conducted over the phone.

A year on, while some have benefited from this way of communicating, more than a third (35%) of people surveyed by the mental health charity Mind said online or phone-based support from NHS was difficult to use, while a quarter (23%) said their mental health had actually got worse as a result.

Alissa, 31, who lives in Warrington and preferred not to share her surname, has been dealing with mental health problems for some time. Her wellbeing deteriorated dramatically in September 2020 when she tried to take her own life.

When she was discharged from hospital, she was told to contact her GP to access ongoing mental health support, but wasn’t sure where to begin.




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