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Two women who were trapped in a Barclays’ bank take a TikTok tour of Manchester branch  [Video]

‘I don’t even work here!’ Two women who were trapped in a Barclays’ bank take a TikTok tour of ‘really nice’ Manchester branch after security guards LOCKED them in by mistake

  • Two young women got trapped in Barclays bank for two hours in Manchester  
  • Sarah Agbiji claims they were in meeting room upstairs before being locked in 
  • Footage posted to TikTok shows pair in the closed bank on Saturday and has been viewed 3.6 million times 


Two women who were trapped in a Barclays bank after security guards locked them in by mistake have gone viral with a TikTok video tour of their hours-long spell in the ‘really nice’ Manchester branch. 

Sarah Agbiji was with her friend Renita Ruta when the pair got locked in a Barclays bank for two hours in Market Street, Manchester city centre on Saturday evening.

She filmed a video of them in the branch which was posted on TikTok and has since racked up 3.6million views, giving a tour of the bank and calling the police to ask for help. 

Sarah Agbiji (pictured) was with her friend Renita Ruta when the pair got locked in a Barclays bank for two hours in Market Street, Manchester city centre on Saturday evening

During the video, Sarah, who lives in Manchester, can be heard shouting to passersby, who were doing the Christmas shopping, outside that they needed help

During the video, Sarah, who lives in Manchester, can be heard shouting to passersby, who were doing the Christmas shopping, outside that they needed help

Sarah (pictured) filmed a video of them trapped inside the branch, which was posted on TikTok and since garnered 3.6million views

Sarah (pictured) filmed a video of them trapped inside the branch, which was posted on TikTok and since garnered 3.6million views

The freelance make-up artist, who lives in Manchester, can be heard shouting to passersby, who were doing the Christmas shopping, outside that they needed assistance.

Sarah shouts: ‘We’ve been locked in the bank. We don’t work here!’   

She then tried to call Barclays and said: ‘How do you leave people? What sort of security breach is that?’

The video then cuts to a call with Greater Manchester Police where she claims the pair had a booking and were left trapped inside as security locked them inside.

She adds: I just told them what happened. We had a booking and they’ve gone and locked everywhere.’

Barclays security then got back in touch and a man can be heard saying: ‘We are obviously trying to get you out there as soon as possible

‘The alarms will then try to activate at 9 o’clock but we will try and get you out before then.

‘All we can do is apologise that this has happened. We are trying to get it resolved for you and we will keep you guys informed.’

Sarah joked: ‘We are really hungry, can they bring food?’

Sarah Agbiji (left) was with pal Renita Ruta (right) whilst they were on the phone to Greater Manchester Police

Sarah Agbiji (left) was with pal Renita Ruta (right) whilst they were on the phone to Greater Manchester Police 

The pair waited inside the branch for two hours until a worker arrived with a key

The pair waited inside the branch for two hours until a worker arrived with a key 

Renita Ruta (pictured)

Sarah Agbiji (pictured)

Renita Ruta (left) and Sarah Agbiji (right) joked in the video that despite being left for two hours, police didn’t give them the food they mentioned on the phone

The man replied: ‘We will bring you a pizza.’

She said: ‘My friend can’t eat cheese, she’s lactose intolerant.’ 

Sarah also filmed a tour of the bank – which she also posted to TikTok and got over 12,000 views.

She added: ‘We got forgotten upstairs. It’s a really nice Barclays.’

After the two hour wait, a worker with a key arrived and the pair were set free and Sarah joked that the police didn’t provide any food.

Sarah added: ‘Oh my God, yes yes yes. We are outside Barclays bye.’

A Barclays spokesperson said: ‘This was an unfortunate accident – we are reaching out to our customer directly to offer our apologies and are reviewing what happened to ensure it doesn’t happen again.’

Barclays added that they always perform customer sweeps when closing the branch to ensure that all customers have left the premises.

But on this occasion, ‘our customer was using a room that she had booked and the room was missed. This is the first incident we have had of this type and we are reviewing to ensure it doesn’t happen again.

‘We would emphasise that the branch was alarmed and secure at all times.’

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