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Furious Wingstop customer throws cash register through a window because he didn’t get a refund

Furious Wingstop customer in California throws cash register through a WINDOW because he didn’t get a refund

  • A California man furious that a Wingstop in Antelope allegedly messed up his order of chicken wings twice and wouldn’t give him a refund
  • The video, posted to TikTok on Tuesday by Tharon Trujillo, shows the unidentified man ripping the cash register off the counter
  • ‘I don’t want the food. I don’t want to wait. I don’t have time to wait on the food again. OK, so now what do we do?’ the man said
  • An employee responded: ‘It’s either you get the food remade and you go on about your day and stop yelling at my other manager’
  • The Wingstop’s manager said that refunds are not allowed under company policy for online orders

A California man furious that Wingstop allegedly messed up his order of chicken wings twice was caught on video throwing the cash register through the window when he didn’t get a refund for his online order.

The video, posted to TikTok on Tuesday by Tharon Trujillo, shows the unidentified man ripping the cash register off the counter at a Wingstop location in Antelope and slamming it on the ground twice before throwing it out of the window. 

‘I don’t want the food. I don’t want to wait. I don’t have time to wait on the food again. OK, so now what do we do?’ the man says in the video.

An employee responds: ‘It’s either you get the food remade and you go on about your day and stop yelling at my other manager, because that’s, no, it’s uncalled for.’

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A man was caught on video arguing with employees at a California Wingstop over a botched order

The unidentified man then snatched the cash register from the counter as shocked employees looked on

The unidentified man then snatched the cash register from the counter as shocked employees looked on

The man then snatches the cash register and throws it on the ground before tossing it out the window and leaving the store. The video appears to censor the man letting off a rampage of expletives.

The Wingstop’s manager told KOVR that the man claimed he was missing wings and that refunds are not allowed under company policy for online orders.

Trujillo told the outlet that he overheard the irate customer claim he was given the wrong order twice.

‘I was telling him to calm down. I said, ‘you don’t want to go to jail, you don’t want to go to jail,’ Trujillo said.

He added: ‘Definitely when I seen it I was kind of shook up a little bit, they were definitely shook up behind, the ladies behind were definitely shook up, and they were like thank you for staying. It’s definitely not what you see every day.’ 

It was not immediately clear what the man had ordered and how much he was seeking to be refunded. DailyMail.com has reached out to Wingstop for additional information and comment.

For reference, a large 10-piece wing combo costs $14.19 at the Antelope store, according to Wingstop website’s online ordering system.

The unidentified man was then seen on video smashing the cash register on the ground twice

The unidentified man was then seen on video smashing the cash register on the ground twice

Video posted to TikTok by Tharon Trujillo shows the man picking the register up from the ground before slamming it down again

Video posted to TikTok by Tharon Trujillo shows the man picking the register up from the ground before slamming it down again

The cash register is pictured on the ground broken

The man was filmed further arguing with Wingstop employees

The man was filmed further arguing with Wingstop employees after snatching the cash register as it is pictured on the ground broken

The man then picked up the register for a final time

He then threw it out of the Wingstop window

The man then picked up the register for a final time before throwing it out of the Wingstop window

The man was seen exiting the Wingstop without his refund as video shows broken glass on the floor

The man was seen exiting the Wingstop without his refund as video shows broken glass on the floor

But the man may now have to pay thousands of dollars for the botched order. 

The store manager told KOVR that replacing the broken register will cost around $6,000 and the store is waiting for a quote to fix the window.

The Sacramento County Sheriff’s Office told the outlet that vandalism with damages more than $950 is considered a felony and the incident qualifies for them to put out a felony warrant.

The Wingstop location is in the process of filing a police report for the damage. No injuries were reported.

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