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Moment Amazon delivery woman viciously beats another woman, 67, who called her a b**ch

Itzel Ramirez, 21, was arrested on Thursday after she was caught on camera viciously assaulting a 67-year-old woman in Castro Valley, California

A 21-year-old Amazon delivery van driver told a 67-year-old Bay Area woman upset about her package not arriving to check her ‘white privilege’ before she viciously beat her up after being called a ‘b***h’ in response.

Itzel Ramirez, the Amazon driver, was arrested after she was filmed assaulting the woman in Alameda County, the sheriff’s office said on Friday.

Video posted to social media shows the unidentified woman from Castro Valley appearing to say something to the driver after she dropped off the packages in front of an entrance to Vista Creek Apartments at around 6pm on Thursday.

Doug Smith, the owner of the apartment complex where the victim lives as a tenant, told KTVU-TV that the victim received an alert that a package she had been waiting for was delivered.

When she went to the lobby of the apartment complex to retrieve the package, it wasn’t there. The Amazon driver, Ramirez, was standing nearby.

According to Smith, the woman asked Ramirez where the package was. Ramirez is said to have replied that the package would be arriving soon.

Ramirez was identified by authorities as the Amazon delivery driver seen above on the left. The victim, who has not been identified, is seen right at the entrance to her apartment complex at around 6pm on Thursday

Ramirez was identified by authorities as the Amazon delivery driver seen above on the left. The victim, who has not been identified, is seen right at the entrance to her apartment complex at around 6pm on Thursday

Doug Smith, the owner of the apartment complex where the victim lives as a tenant, told KTVU-TV that the victim received an alert that a package she had been waiting for was delivered. When she went to the lobby of the apartment complex to retrieve the package, it wasn¿t there. The Amazon driver, Ramirez, was standing nearby

Doug Smith, the owner of the apartment complex where the victim lives as a tenant, told KTVU-TV that the victim received an alert that a package she had been waiting for was delivered. When she went to the lobby of the apartment complex to retrieve the package, it wasn’t there. The Amazon driver, Ramirez, was standing nearby

According to Smith, the woman asked Ramirez where the package was. Ramirez is said to have replied that the package would be arriving soon.

According to Smith, the woman asked Ramirez where the package was. Ramirez is said to have replied that the package would be arriving soon.

Smith said that the victim waited for about 15 minutes in the lobby. She then came back outside and once again asked Ramirez about the status of the delivery, according to Smith. ‘I believe the Amazon driver said something about “your white privilege,” and my tenant said, “You don’t need to be a b***h about it,” turned around and walked away,’ Smith told KTVU-TV .

Ramirez was so enraged that she began punching the woman in the head and upper body, landing as many as 10 blows. She claims she was acting in self-defense

Ramirez was so enraged that she began punching the woman in the head and upper body, landing as many as 10 blows. She claims she was acting in self-defense

Ramirez (left) is seen punching the victim several times on Thursday evening

Ramirez (left) is seen punching the victim several times on Thursday evening

Smith said that the victim waited for about 15 minutes in the lobby. She then came back outside and once again asked Ramirez about the status of the delivery, according to Smith.

‘I believe the Amazon driver said something about “your white privilege,” and my tenant said, “You don’t need to be a b***h about it,” turned around and walked away,’ Smith told KTVU-TV.

Ramirez was so enraged that she began punching the woman in the head and upper body, landing as many as 10 blows. She claims she was acting in self-defense.

Surveillance footage filmed by cameras positioned both outside and inside the lobby of the building shows Ramirez push the woman up against the front entrance and continue to strike her.

The woman is seen hunched over with her hands covering her head in an attempt to defend herself.

The victim is believed to have suffered a broken nose and other visible injuries.

Ramirez was seen wearing her Amazon vest as she posed for her booking photo with the Alameda County Sheriff’s Office.

Surveillance footage from a camera positioned inside the lobby of the building shows the assault from a different angle

Surveillance footage from a camera positioned inside the lobby of the building shows the assault from a different angle

The driver is seen pinning the 67-year-old woman to the glass window as she assaults her

The driver is seen pinning the 67-year-old woman to the glass window as she assaults her

Authorities said the unidentified victim suffered what appeared to be a broken nose as well as other visible injuries

Authorities said the unidentified victim suffered what appeared to be a broken nose as well as other visible injuries

The victim is a tenant of the Vista Creek Apartments in Castro Valley, which is located some 15 miles southeast of Oakland

The victim is a tenant of the Vista Creek Apartments in Castro Valley, which is located some 15 miles southeast of Oakland

Smith told KRON-TV that the victim is ‘too shaken up’ to reveal her identity and describe her experiences to the press.

Ramirez was booked into jail. She is being held on $100,000 bail.

She has been charged with two counts of elder abuse and battery involving serious bodily injury. Her arraignment is scheduled for Monday. 

Amazon released a statement saying that Ramirez would no longer be employed by the company.

‘This does not reflect the high standards we have for drivers who deliver our packages,’ the company said. 

‘We take these matters seriously and this individual is no longer delivering Amazon packages.’




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